Know Everything

What are ticket tiers?: Ticket tiers are the main way by which we reward our most faithful customers. The earlier you buy your ticket, the cheaper it is!

What ticket tiers are available?

Loyalty: This is the cheapest way you can get your ticket. These tickets are released during the festival for the following year and are only available for a very limited time. There is no more cost effective way to get a ticket.
Early Bird: These tickets go on sale as soon as the Loyalty period has finished. Cheaper than Main Issue tickets, but limited in number. When they’re gone, they’re gone!
Main Issue: Main issue tickets are on sale for the longest period.
Last Chance: Released a few weeks before the festival (if we haven’t already sold out!) these tickets are your last chance to get online prices.
Box Office: Any ticket types that haven’t already sold out online will be available to buy at the onsite Box Office during the festival weekend.

What ticket types are available?

Festival Access

General: General tickets are the most common ticket type for most adults. If you don’t want to bring kids, then a general ticket is what you’re looking for. One adult = one ticket. Nice and Simple. Strictly over 18.
Family: Family tickets are designed to allow adults to bring children with them. Each adult in your family group needs a family ticket. Each family ticket also allows up to two children aged 17 or under to attend with you. Children aged 12 and under are free! Adults are responsible for their children at all times.
Camping: Our most popular ticket type by far. Camping tickets mean you can stay on site and enjoy everything we have to offer, no matter what day or what time it is. Pro-Tip: A Thursday Entry (4 night) Camping ticket is the only way you can experience the unofficial start of the festival and the secret Thursday night lineup. Ssshhh!
Day Tickets: Perfect for locals. Get a full day’s entertainment and sleep in your own bed. Make sure this is the right choice for you though, buy a day ticket and you won’t be able to bring any alcohol! That old tent in your attic is looking more attractive now, right?

Glamping

Glamping is provided by Pitched Perfect and is an extra purchase. You need to make sure you have your Festival Access ticket before you book your Glamping with them otherwise you’ll have a lovely tent to stay in but won’t be able to get in through the gates, and nobody wants that to happen.

Supplements

Supplement tickets cannot be used on their own, they rely on you also having a Festival Access ticket.

Campervans: If you want to bring your campervan or caravan then you’ll need this supplement. If you have a caravan, your campervan supplement also allows free access to the car park since your vehicle cannot stay.
Parking: There are two FREE car parks available, one for Day Ticket holders and one for Camping Ticket holders. The Day Ticket car park is located at ATU Sligo with a shuttle bus runs from the car park to the drop off point at the festival. The car park for campers is next to the festival site, but you must have a camping ticket to gain access
Teenagers: These supplements exist for those that may have bought Family tickets and want to bring children aged 13 to 17 but did not include teenagers with their purchase. Teenagers cannot gain access to the festival with these supplements unless they are accompanied by an adult who has a Family ticket.

Adventure

Wild Roots is not just a music festival, its a celebration of art and entertainment no matter what form they take. With Lough Gill right next door, Wild Roots offers experiences no other festival can match.

Boat Tours: Venture out on the water and rock the boat with your fellow festivalists. And the festival doesn’t stop just because you’re on the water either!.
Kayak Tour: Kayak your way to your perfect day. No experience necessary, just a willingness and respect for the water, earth and sky.
Stand Up Paddle: Take some time to take to the water. Try something new or advance what you know. Embrace the space with friends or enjoy some moments of solitude.

Where do I buy tickets?: Tickets for Wild Roots are sold exclusively on our website. All of the ticket options mentioned above are only available at wildroots.ie/tickets.
Beware buying tickets from third parties like ticket resellers or ‘second hand’ from the likes of Facebook Marketplace or Gumtree. They may not be genuine or may simply be copies.
Tickets are scanned on entry and once scanned they are invalidated and cannot be used again.

I’m under 18. Can I buy a ticket for myself?: You must be 18 or over to buy a ticket for Wild Roots. If you are under 18, you can still come and enjoy the festival but only as part of a family group that has purchased a Family Camping or Family Day ticket. If you are 16 or 17, then the adult buying your family ticket must be 28 or over.

Do I need to bring ID?: Wild Roots operates a ‘Think 25’ policy. If you are lucky enough to look younger than 25 then we will ask to see ID at the entrances and at the bars. Acceptable types of ID are passports, driving licences and Garda age cards. Adults bringing children aged 10 and over will also be asked to provide proof of age for their children at the entrances.

I bought a Day Ticket, what does this include?: Day Tickets give you access from 12 noon until 12 midnight when that last act finishes on the main stage. Day Tickets include access to the festival arena and all acts and performances. Access to the campsites, after-hours entertainment and Adventure activities are not included. Day Ticket holders are not permitted to bring alcohol.

I bought a Camping Ticket. What does this include?: These tickets are the all-round access tickets. They include entry to the campsites, the festival arena, all acts and performances, and the after-hours entertainment. Adventure activities are not included. Camping tickets also mean you can bring alcohol for use in the campsites.

What size tent can I bring?: A six person tent is the maximum size we allow in our campsites, but to make sure that we have space in our campsites for everyone, you should only bring a tent suitable for the number of people sleeping in it. Two people do not need a six person tent.

Do you have a tent pitching service?: You have to bring and pitch your own tent. But, if that seems like too much hassle, why not take advantage of the glamping options? That way, not only will a tent be pitched and ready waiting for you when you arrive, but you don’t have to take it down after the festival either. Win Win!

I only bought my tent for Wild Roots and don’t intend to use it again, can I leave it behind?: Absolutely not. We are a green festival and this kind of waste is very distressing to both us and the environment. If camping isn’t your usual thing and the only reason you’ll buy a tent is for Wild Roots, you should check out the glamping options instead. No pitching, no take down, no waste, no problem. You win. The environment wins.

I upped my camping game and now I have a campervan/caravan. What do I need to know?: We have a campsite dedicated for campervans and caravans. To access it you need to buy a campervan supplement in addition to your weekend camping tickets. One Weekend camping ticket is required for each adult and one campervan supplement is required per campervan or caravan. Only campervans and caravans (provided they are 8m or shorter) are permitted, so don’t be turning up with a bus, horse box, or combine harvester and expect to get in. You can use an attached awning, but separate structures are not allowed. Tents are also banned, so if someone in your group needs to stay in a tent instead of in your vehicle with you, then they’re free to use the regular campsites. And the last thing to note is that if you’re bringing a caravan, after it has been sited, you must move your car into one of the car parks. It cannot stay in the campsite.

Can I leave and come back?: Yes of course. Once you’ve exchanged your ticket for your wristband on initial entry to the festival, you can leave and re-enter for as long as your wristband is valid.

I can’t come to the festival any more, can I get a refund?: Tickets are non refundable. If you find yourself in this situation you are free to give your ticket to a family member or even sell it on to a friend if you want to try and recoup some of the cost. If you pass your ticket on to someone else for any reason, you should contact us at info@wildroots.ie as soon as possible to give us their details and we’ll update the ticket information. Don’t delay with this, we will not be able to make any changes within seven days of the festival

To keep us all safe and to have the best time, we have lots of yays and nays for packing when it comes to our wonderful festival. There is some stuff you cannot bring and other things you must not forget, so we’ve made a list below of what you need to know.

Pack Light: Bring only what you need. It can be tempting to bring far too much stuff. Remember this though, you have to get your stuff from your car, through the entrances and down to the campsite, and after an exhausting weekend of entertainment, dancing and indulgence you have to take it all back again, including your tent. So just make it easy on yourself.

Label Your Lovely Stuff: If something gets lost and your name and contact details are on it, you have a much better chance of getting it back again. Even if someone finds something and doesn’t contact you themselves, they’re far more likely to turn it in to a festival employee if your name is on it. Lost and found items are dealt with after the festival, so keep an eye on our socials or email info@wildroots.ie if you think something of yours has been found.

Reduce and Reuse: We are a green festival, so avoid single-use items and opt for reusable options wherever possible. A few small purchases like steel drinking bottles and five litre collapsible water containers will pay for themselves very quickly and leave you feeling great about yourself when you see your end-of-festival ‘rubbish footprint’ after taking your tent down. Reusable items should never be left behind when you leave. Tents are not single-use items, if you are planning to buy a tent just for Wild Roots, consider the glamping options instead.

Be Patient and Respectful: Searches of people, cars, and belongings will take place on entry to the festival to help us make it as safe as possible for everyone present. This takes time, so be kind to our great team.

YAYS FOR PACKING

Tickets
Money
ID
Phone
Portable Charger Pack
Tent
Sleeping bag
Pillow
Camping Chair
Earplugs
Torch
Tape
Extra Camping Pegs
Warm Fleece
Hat
Socks
Underwear
Clothes For All Weathers
Raincoat
Waterproof Footwear
Stainless Steel Water Bottle
Reusable Bags (For Wet Or Dirty Clothes)
Sunglasses
Towel
Soap
Deodorant
Eco-Friendly Hand Sanitizer
Toothbrush
Toothpaste
Painkillers
Toilet Roll
First Aid Essentials
Sunscreen
Prescription Medication
Hairbrush
Sanitary Pads or Tampons
Contraceptives
Insect Repellent
Snacks
Day Bag
Most importantly, lots of love.

NAYS FOR PACKING

Gazebos
Gas canisters
Generators
Disposable BBQs
Plastic bottles
Drugs, illegal substances or laughing gas.
If you have prescription medication, you must have a letter from your doctor.
Sound systems or speakers
High Vis Clothing
Lanterns
Kites
Drones
Knives
Weapons
Goods For Trading
Incense
Fireworks
Animals
Bikes
Glass
Spray Cans
Lasers
More than you need.

We are committed to making Wild Roots as accessible as possible. If you would like to avail of our access facilities, here are the answers to everything you need to know.

What accessibility facilities are available?

Access parking: Located in the priority car park for campers, this car park is just across the road from the festival entrance.
Access camping: This campsite is centrally located to the festival arena and amenities and its also the closest campsite to the festival entrance.
Wheelchair accessible toilets and showers: These will be located in the access campsite with additional toilets in the festival arena.
Personal assistant access: If your particular disability means you need a personal assistant to help you with your disability, your personal assistant may be able to attend with you free of charge.

Application Process

How do I apply?

To gain access to any of these facilities you must contact us in advance of the festival, after you buy your tickets. Send an email to accessibility@wildroots.ie to request an application.

Complete the application

The application will ask you for various details. Please be as clear and precise as possible when completing these details. We will treat any information you give us in accordance with our privacy policy and we will only use any information you give us for the purposes of providing our accessibility services to you.

Include any supporting documents

With your application we will give you a list of any supporting documents we may require. To help your application process be as quick and smooth as possible, please attach relevant copies at the same time you are returning your completed application.

Return your application and supporting documents

Send your completed application and any requested supporting documents together, back to accessibilty@wildroots.ie. Applications must be received by no later than two weeks before the festival.

We will get back to you

Response times can vary, but we aim to get back to you within two weeks of your application. Sometimes we may require more information so keep an eye on your inbox and respond to any requests from us as soon as possible.

Do I need to buy a festival access ticket?: Everyone attending the festival requires a festival access ticket. Before you can apply to use our accessibility services, you must have already purchased your festival tickets. We will ask you for your ticket number during the application.

What is the ground like?: Wild Roots is held on land that is farmland for the rest of the year. As such the terrain can be rough or difficult to navigate. Please keep this in mind when purchasing your tickets, and ensure you have everything you need with you to cope with terrain like this.

Is wheelchair hire available?: While we do everything we can to make sure that you are able to use a wheelchair at Wild Roots and enjoy all we have to offer, you must bring your own wheelchair.

Do you have assistance for deaf or hearing impaired ticket holders?: We have no specific services for people living with this kind of disability. However, you may be able to bring a sign language interpreter with you as a personal assistant, so you should still make an application for our accessibility services.

I am blind or sight impaired, can I bring my guide dog?: Of course. In fact, if this is the only accessibility need that you have, you don’t even need to make an application.

Can the accessibility services be used by anyone else?: Where possible, we restrict the accessibility services so that they can only be used by the people who need them. This may mean you will be given wristbands, tokens, codes or other ways to identify your entitlement to use particular services. Please keep these with you and offer them for inspection to our staff on the ground when requested.

What about people with a temporary impairment?: Our accessibility services are not for the use of people with temporary mobility impairments, for instance, injuries, broken bones, or impairments following surgery.

If I don’t have a blue mobility badge, can I still use access parking?: Yes, you can do so via the application process, but please note that you must pay for parking. Access parking is within the priority car park for campers and is charged the same.

Here we answer all your remaining questions, so you know everything you need to join us for the best weekend in the wilds of the North West.

Food and Drink

What food will be available?: We will have a variety of food vendors on site to cater for most dietary needs.
Can I bring my own food?: Yes, food is fine. Please try as much as possible to remove any packaging before you bring food to the festival or choose items that have compostable packaging. Glass and single-use plastics are strictly prohibited, we will dispose of them for you if you have any when you reach the main entrances. Remember that BBQs and gas cookers are also prohibited on site so don’t bring anything that needs to be cooked.
Will I be able to fill up my water bottle?: Yes. Water is a gift and such an important one to receive. There will be water stations dotted throughout our festival where you can top up and stay hydrated. Please bring a reusable bottle. If you do not have one, some of the on-site traders will have some for sale.

Alcohol

How much alcohol can I bring?: Each adult with a camping ticket can bring one litre of spirits or 24 cans of beer or two litres of wine. Day ticket holders are not permitted to bring alcohol.
How do I bring my alcohol on site?: When you arrive at the main entrance for the first time, your ticket will be scanned, your alcohol allowance will be allowed through, and you’ll receive a wristband. Once you have your wristband, you can come and go as much as you like, but you won’t be allowed to bring any more alcohol through. Glass and single-use plastics are strictly prohibited so if you don’t want to lose the contents when you reach the main entrance, decant them into re-usable containers before you come to the festival.
Where can I drink my alcohol?: Any alcohol you bring is for use only in the campsites. You will not be able to bring alcohol into the arena.
Remember: At Wild Roots we are all about drinking in moderation. Stay hydrated to prevent dehydration, make sure you drink water regularly, not just alcohol. This is especially important when the sun is shining.

Rubbish and Recycling

What do I do with my rubbish?: We care about the planet, so we are an eco-friendly festival. Recycling bins will be located across the festival site for you to dispose of your waste correctly. We must leave the space exactly as we found it, with no trace of us ever being there as a mark of respect and as a big thank you to the earth for letting us play here.
What should I not bring?: Glass is strictly prohibited and because we are a green festival we would like you to avoid using single-use plastics whenever possible. A few small purchases like steel drinking bottles and five litre collapsible water containers will pay for themselves very quickly and leave you feeling great about yourself when you see your end-of-festival ‘rubbish footprint’ after taking your tent down.

Safety

We believe everyone has a right to fully and freely enjoy Wild Roots in a safe environment.

Harassment Policy

At Wild Roots, we are creating an inclusive environment for all people regardless of age, gender, sexual orientation, ability, race, religion or social status.
Everyone coming to Wild Roots Festival – whether to have fun or to work – should be able to do so in an atmosphere that is free of harassment, intimidation and antisocial or abusive behaviour.
If you are made to feel uncomfortable while at Wild Roots Festival, then we ask that you inform a member of staff or security as soon as possible. All information received will be dealt with sensitively and appropriately.
If anyone behaves in a way that goes against these values, Wild Roots reserves the right for its staff and security to take any action they deem necessary or appropriate in the circumstances, including eviction from the Festival and/or reporting the matter to the relevant authorities.

Tent Safety

It’s important to look after your home for the weekend and stay safe. A tent can be destroyed by a fire in seconds, so please don’t smoke in your tent or don’t use a naked flame for light. Always use a torch to navigate in the dark and always know how to escape in the event of a fire.

Campervan Safety

Make sure you have fitted and tested your smoke alarms regularly and install a carbon monoxide alarm too.
Never use a barbecue inside a tent or caravan. The carbon monoxide they produce can cause serious short term and long term harm so let’s keep it all safe and secure by using them in the right way and in the appropriate place. Designated BBQ areas will be in all campsites.

Crowd Safety

Lots of people can mean lots of fun, but only if we are safe about it. Crowd surfing is prohibited at Wild Roots as it can cause serious harm to you and others.
Please be mindful that we are a family-friendly festival but we would recommend staying out of crowds with small children.

Medical & Welfare

Can I bring my medication into the site?: Yes, in original packaging only. You must also bring a letter from your doctor or a copy of the prescription. Over the counter medications for headache, toothache etc, is allowed at one pack per customer. Please note that we do not have a cold storage facility on-site to store medications
If I need medical attention, where can I get it?: If you require medical attention, make your way to our medical tents. If you are unable to do so, tell any member of our wonderful staff, and they will be happy to help you get what you need.
Will there be medical personnel at the stages?: Yes, these fabulous people will be available throughout the whole site.
Where can I refill my water bottle?: We will have various water stations on-site where you can refill your water bottle for free. We recommend bringing a reusable one, but you can always buy one on-site. Stay hydrated lovely people.
Where can I charge my devices?: We have charging points located in many areas around the site as it’s important to stay easily connected with friends at such a big event. If you have a power bank, we recommend bringing this with you to save you time instead of queuing.
What do I do if I need help?: We are here for you, so if at any time throughout your time at Wild Roots you need any type of help or assistance, please tell any of our staff, volunteers, security or members of the Wild Roots team.
What is the ground like?: Wild Roots is held on land that is farmland for the rest of the year. As such the terrain can be slippy, muddy, rough or difficult to navigate. Please keep this in mind when purchasing your tickets, and ensure you have everything you need with you to cope with terrain like this. Pack wisely. Wellies and other wet weather gear is just as important flip-flops and shorts.

Lighting: As part of some performances, smoke machines and strobe lights will be used. If you suffer from epilepsy or similar, please be aware of this for your well being.

Pregnancy: We have no midwifery services, but we do have medical personnel on-site at all times. Make sure you make yourself aware of their location when you arrive and if you need assistance during the weekend, let them know. Sligo University Hospital is five minutes drive from the festival site.
If you are in the late stages of pregnancy, we advise you not to attend Wild Roots this year. If you still wish to attend, please remember the festival is set on 50-acres of farmland which means lots of walking in potentially slippy conditions.

Hearing Damage: Look after your ears by not standing too close to the speakers as this can cause temporary or long term damage. We will have earplugs available to purchase on site too.

Safe Sex: We encourage safe sex. Condoms and emergency contraception can be sought in one of the many pharmacies located in Sligo town. Please bring all you need to practice safe sex.

Infectious Disease

If you are suffering from an infectious disease we ask that you do not attend Wild Roots this year. Infections can spread quickly through crowds when in close contact.

Please do not come to Wild Roots if you have suffered from any of the following illnesses in the 24 hours before the festival…

Gastroenteritis
Diarrhoea
Vomiting

A rash with a fever could mean you have measles.

Please do not attend if you show these symptoms in the four days before the festival.

If you are suffering from any symptoms associated with Covid 19, we ask you not to attend Wild Roots this year. These symptoms include…

Fever
Cough
Sore throat
Runny nose
Shortness of breath

If you have been in close contact with anyone who has tested positive for a coronavirus in the 14 days before the festival, or is waiting for a Covid 19 test result, we ask you not to attend.

Animals: Although we love animals, unfortunately, our licence does not allow us to have them on site during the festival, so (with the exception of guide dogs for the blind) we cannot invite our furry companions to join us.

Volunteering: Volunteers are the smiling face, the helping hand, the beating heart of the festival. Be part of this amazing community by making an application now and get access to the festival for free!

Crime Prevention

It’s up to you to look after your stuff so don’t leave any valuables in your car in the car park. Wild Roots do not take any responsibility for loss or damage, and cars are parked at the owner’s risk.

Do not display your phone or wallet/purse in your back pocket, as this is an easy target for criminals.

If you witness anything suspicious or any criminal behaviour please report this to one of our staff members immediately.

If you are found to be taking part in any type of anti-social behaviour, you will be evicted from Wild Roots, and re-entry will be denied.

We aim for a place that is a safe space for everyone present.

Useful Numbers

Community Gardai: 071-91-57000
Alcohol Helpline: 1800 459 459
Food- Eating Disorder: 1850 24 1850
Sexual Health: 1800 77 8888
Mental Health: 1800 111 888

How does trading at Wild Roots work?: It’s a lot easier to show you than it is to tell you. Your trader liaison will give you a full rundown when you arrive on site with your trading unit.

What are my hours of trade?: Your hours of trade are whatever makes sense to you from when campers start arriving at 18:00 on Thursday until 12:00 on Monday, so you’re free to operate 24 hours if you wish. If you usually employ music at your pitch or have other ‘noise’ causing operations, these cannot be used at night time. This means that when the arena is closed between 01:00 and 10:00, your pitch should be quiet enough to be able to sleep in a tent next to it.

Is there a separate charge for water supply?: If you require us to plumb water to a sink of your own then there will be a charge. Otherwise, water will be provided via communal, hard standing taps and will be free of charge. These taps will only be accessible by other traders.

Is there a charge for electricity or gas supply?: Yes. Your trader liaison will discuss your specific needs when you arrive to site your trading unit.

How do my staff access the festival?: Wild Roots has a very effective accreditation process. You will be required to give us details of all staff (including yourself) who need access to the festival, and any other arrangements that need to be made to facilitate their being able to come to work over the weekend. Staff are then individually emailed their access details, including tickets, so they can access the festival through the main entrances with everyone else. Giving us the accreditation details is easy and once its done, you can forget about it because your staff will have everything they need themselves. If you do not complete accreditation details when we ask for them, your staff face long delays at the entrances, and even refusal, which will ultimately affect your ability to trade.

Is there anything about the site that I should be aware of?: Wild Roots takes place on land that is farmland the rest of the year, but has many access roads within the site. During the festival, traffic management will be used to keep traffic flowing in the right directions and to keep people safe, so observe traffic signs and staff who are directing traffic at all times. Do not drive off an access road and onto the grass unless directed to by your trader liaison. The site is over 50 acres and can be exposed to inclement weather in parts, but it has good drainage and many hard standing areas. That said, providing a raised floor for your pitch is a good way to help keep your area free from some of the perils of field life, especially if it’s raining.

I’m a food trader, what else do I need to know?: If you are serving food or drink, all containers and serving materials, including straws and cutlery, must be compostable. If you are selling pre-packaged food or drink, containers must be compostable or recyclable. Glass and single-use plastics are strictly prohibited. If you also offer re-usable containers to your customers, like reusable coffee cups or steel bottles, we require that you charge a suitable fee for them to encourage the buyer to keep them instead of treat them as disposable.

Can I use Wild Roots’ logo for any reason?: To use our logo is to suggest our endorsement of whatever it is associated with. For this reason, the use of our logo on, or to advertise, any of your products or services while at the festival is strictly prohibited. In some circumstances, after you have received written acceptance as a trader, you can use our logo in advance of the festival to advertise that you will be featuring at the festival. For instance, on your socials, or at your place of business. You may not present yourself as ‘in partnership’ with Wild Roots unless you have a written contract of partnership with us.