With Partial.ly you can buy your festival tickets using instalments. Your tickets will simply be issued when you’ve made your final payment.

  • Partial.ly is only available for products found in the Box Office. Baskets that contain other products, like gift cards or merchandise, will not be offered the option to use Partial.ly, even if there are Box Office products also present. To use Partial.ly in this example, you should buy your Box Office products as a seperate purchase from your other products.
  • Partial.ly is only available on baskets over €100.
  • Partial.ly does not provide credit which means there’s no credit scoring involved.
  • If your basket qualifies for a Partial.ly payment plan then you will be given the option to pay using a payment plan at the checkout.
  • If your basket qualifies for a Partial.ly payment plan you will be given the option to pay using a payment plan at the checkout.
  • If ‘Payment Plan’ is selected as the payment method, when you click the ‘Place Order’ button you will be taken to Partial.ly’s website and they will take you through the remainder of the checkout process, returning you to Wild Roots when complete.
  • You will be required to sign up for a free Partial.ly account (or log in if you already have one).
  • Partial.ly automates your instalment payments and they need to know some details about you to do this.
  • You will be required to sign up for a free Partial.ly account (or log in if you already have one).
  • You can view and manage all of your Partial.ly payment plans from within your Partial.ly Dashboard.
  • Partial.ly provides a number of options to help you customise your payment plan making this the most flexible way to buy your tickets.
  • A down payment is required during checkout and you get to choose how much this will be.
  • The remainder of the balance is equally split over the terms that you select.
  • You even get to choose when your instalments will start.
  • All payment plans are calculated to be fully paid before the festival.
  • Amounts, dates and frequencies will be clearly displayed to help you build the right plan for you.
  • Partial.ly does not provide credit which means there’s no interest to pay.
  • Your final total will include a 5% Partial.ly fee. This small fee powers the service that Partial.ly provides and is the only cost of buying your festival tickets in instalments.
  • (If you choose to use a credit card for your payments, you may be charged interest by your credit card provider.)
  • All payment plans are calculated to be fully paid before the festival. Tickets will not be issued until the payment plan has been fully paid.
  • Tickets will be issued by email to the address you gave us when you originally checked out. This is the same email address that we sent your order confirmation email to. This is not necessarily the same email address you gave Partial.ly when you created your account with them.
  • Partial.ly does not provide credit which means there’s no credit scoring involved and no interest is added to your payments.
  • All payment plans are calculated to be fully paid before the festival. Tickets will not be issued until the final instalment has been received.
  • (If you choose to use a credit card for your payments, you may be charged interest by your credit card provider.)
  • During the checkout process, you will be asked for card details to pay your customised down payment.
  • Instalment payments will be charged to the same card details automatically.
  • You can log in to your Partial.ly Dashboard at any time to update your card details.
  • You can view and manage all of your Partial.ly payment plans from within your Partial.ly Dashboard.
  • Go to the ‘Dashboard’ section in the side menu and then click ‘View Details’ next to your Wild Roots payment plan.
  • If you don’t see your Wild Roots payment plan here, it could be that your agreement has already completed or it has defaulted. Click the ‘Other Payment Plans’ button to see these payment plans.
  • You can log in to your Partial.ly Dashboard at any time to add new card details.
  • Go to the ‘Payment Methods’ section in the side menu and click the ‘Add a New Payment Method’ button to enter your new card details.
  • To make this card the default card for all of your open payment plans, click the ‘Use for all payment plans’ link.
  • If you don’t want to make this card the default card and just want to use it for your Wild Roots payment plan, go to the ‘Dashboard’ section in the side menu and then click ‘View Details’ next to your Wild Roots payment plan. Use the ‘Payment Method’ dropdown menu to select the new card details.
  • Pro tip: You can have multiple cards saved in your Partial.ly Dashboard and you can tell Partial.ly to try another card if a payment fails for some reason. Go to the ‘Payment Methods’ section in the side menu and select the ‘Try backup payment methods when instalments fail?’ checkbox.
  • You can view and manage all of your Partial.ly payment plans from within your Partial.ly Dashboard.
  • Your Wild Roots payment plan does allow you to make additional payments. Go to the ‘Dashboard’ section in the side menu and then click ‘Make a Payment’ next to your Wild Roots payment plan. (If you don’t see your Wild Roots payment plan here, it could be that your agreement has already completed or it has defaulted. Click the ‘Other Payment Plans’ button to see these payment plans.)
  • You now have several options…
    Pay the next instalment now
    • This will immediately charge your card for the next instalment.
    • This amount will be deducted from the remaining balance of your payment plan.
    • Partial.ly will no longer charge an automated payment to your card on the date your next instalment was originally scheduled for.
    • The rest of your instalments remain unchanged and your card will be automatically charged as scheduled.
    Pay another amount now
    • This will immediately charge your card for the amount you enter.
    • This amount will be deducted from the remaining balance of your payment plan.
    • Partial.ly will recalculate your instalment amounts by equally splitting the remaining balance of your payment plan over the remaining instalments, reducing the amount they automatically charge to your card for each instalment.
    • The instalments schedule remains unchanged and you will still have the same number of instalments remaining. This means that if your next instalment was due in 10 days when you make this payment, your next instalment will still be in due 10 days.
    Pay the remaining balance now
    • To do this, choose the ‘Pay another amount now’ option as above.
    • Enter the entire remaining balance of your payment plan as the amount you want to pay.
    • This will immediately charge your card for the amount you enter.
    • This amount will be deducted from the remaining balance of your payment plan and your agreement will be fully paid.
    • Partial.ly will no longer charge automated payments to your card.
    • Tickets will be issued by email to the address you gave us when you originally checked out. This is the same email address that we sent your order confirmation email to. This is not necessarily the same email address you gave Partial.ly when you created your account with them.
  • With Partial.ly you have the flexibility to build a payment plan that suits you. Once you have built your plan and made your down payment, you will not be able to change the terms of your agreement, so its important that you consider your circumstances carefully when building your plan.
  • If one of your instalment payments fails for some reason, a second attempt will be made two days later.
  • If the second attempt is successful, everything continues as normal and your next instalment will be as scheduled.
  • If the second attempt fails, you will have defaulted on your agreement and your payment plan will be halted. No further scheduled payments will take place, no refund of any payments already made will be given and your festival tickets may be forfeited.
  • Pro tip: You can have multiple cards saved in your Partial.ly Dashboard and you can tell Partial.ly to try another card if a payment fails for some reason. Go to the ‘Payment Methods’ section in the side menu and select the ‘Try backup payment methods when instalments fail?’ checkbox.
  • With Partial.ly you have the flexibility to build a payment plan that suits you. Once you have built your plan and made your down payment, you will not be able to change the terms of your agreement, so its important that you consider your circumstances carefully when building your plan.
  • You can view your defaulted plans in the Partial.ly Dashboard. Go to the ‘Dashboard’ in the side menu and then click the ‘Other Payment Plans’ button.
  • If your Wild Roots payment plan has defaulted, you can still claim your tickets if you pay the outstanding balance of the payment plan in full. Click ‘Pay Balance’ next to your Wild Roots payment plan. There is no additional charge to do this and your tickets will be issued as soon as this payment is received.
  • If you are not able to pay the outstanding balance in a single payment, we may be able to restart a payment plan agreement for the remainder instead. In these circumstances…
    • You must contact us to make the arrangements.
    • We will require that you immediately make a payment equal to any missed payments according to your original payment schedule. This means your account will be brought back up to date, but it also means the longer you leave it before contacting us, the higher this payment will be if multiple payments end up being missed.
    • Partial.ly will add a 5% fee since this will be treated as a new agreement and we will add a €10 administration fee.
    • You will have the opportunity to choose a new frequency and start date for your instalments.
  • With Partial.ly you have the flexibility to build a payment plan that suits you. Once you have built your plan and made your down payment, you will not be able to change the terms of your agreement, so its important that you consider your circumstances carefully when building your plan.
  • Once an agreement is started, it cannot be cancelled and any payments made are non-refundable.
  • If you default on your agreement your payment plan will be halted. No further scheduled payments will take place, no refund of any payments already made will be given and your festival tickets may be forfeited.
  • Tickets are also non refundable. If after you have received your tickets you change your mind about attending, you are free to give your ticket to a family member or even sell it on to a friend if you want to try and recoup some of the cost. If you pass your ticket on to someone else for any reason, you should contact us at info@wildroots.ie as soon as possible to give us their details and we’ll update the ticket information. Don’t delay with this, we will not be able to make any changes within seven days of the festival.
  • You can view and manage your Partial.ly account from within your Partial.ly Dashboard.
  • For most accounts, Partial.ly uses a passwordless system. This means that every time you log in, you will be sent a verification code to your email address. Just enter this code when asked.
  • If you do have a password set up, you can click the ‘Forgotten Password’ link on the login page to reset your password.
  • You can set up and manage Two Factor Authentication (2FA) after you login. Go to your email address section in the side menu and click ‘Preferences’.
2023